Cancelling and refunds

There’s no minimum term. Email us at any time to cancel. Your service runs to the end of the month you’ve paid for, then stops.

Before it stops, turn off the call diversion on your phone. We’ll tell you the code.

• We don’t refund part of a month.
• New businesses that signed up while our offer was on this website: if none of the people whose missed calls or texts reached Emberping in your first month became a job for you, email us within 30 days after that month ends, and we’ll refund that month’s payment within 14 days.
• If we end your service early when you’ve done nothing wrong, we refund the days you’ve paid for and won’t get.
• If we’ve charged you by mistake, we refund it.

Other refunds go back the way you paid, within 14 days of us agreeing them.

Email help@emberping.com with your business’s name.